Frequently Asked Questions (FAQs)

Answering Self Storage Questions in East El Paso, TX

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What should I ask when comparison shopping?

What are the TOTAL move in fees, including rent and when are these due? How much notice do I need to give prior to vacating? (We do not need any notice, just let us know when you have left!).

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Still Have Questions?

We’re here to help! If your questions weren’t answered above, contact our friendly staff. We pride ourselves on offering personalized care for our tenants. Our storage experts can provide advice on packing, transporting, and storing your possessions. 

Our climate-controlled units are perfect for dusty and hot El Paso spring and summer days. Our drive-up storage units have roll-up doors, which make for easy loading and unloading. Our storage units come in a range of sizes—from 5x10 up to 10x30. 

Our flexible leases, 7-day access, electronic gate entry, and free locks are just a few of the ways we make self storage easy and convenient. Our security features include 24/7 video surveillance, perimeter fencing, security lighting, and electronic gate entry.

Rent your storage unit